contact us

Use the form on the right to contact us.

Have questions? Want to carry our high quality visibility products in your store? Please send us a brief email and we'll be in touch shortly.

40 Dane Avenue
Skowhegan, ME, 04976
United States

207-479-5500

Our mission is to keep your dog safe, secure and tick free. Dog Not Gone Visibility and Tick Repellent  dog vests are made with pride in Maine using No Fly Zone fabric. Permethrin (.52%) is bonded with the fibers of this fabric, making it insoluble.  This healthy method of tick protection keeps your dog safe.

Our exclusive double Velcro closure ensures the vest fits perfectly and won’t come off even in the thickest cover. All dog vests are available in blaze orange, hot pink and neon green.  These Made in USA hi viz dog vests fit small dogs (7+ pounds) to big dogs (110+ pounds)

Returns Policy

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Returns & Exchanges

If you purchased directly from Dog Not Gone, we will issue a cash refund up to 30 days after the purchase date. For items returned after 30 days, customer is eligible for exchange only. 

Returns

We recommend carefully trying on your new Dog Not Gone gear indoors and keep the packaging intact.  Dog Not Gone will gladly accept a return or make an exchange if the product is in new and resalable condition.

Please complete the Return Form below and follow the shipping instructions to begin the return process.

Name *
Name
Please locate your original order number from your confirmation email and type it below.
Please enter the item number of the product that you are returning.
Thank you for ordering Dog Not Gone Visibility Products. We appreciate your feedback, please feel free to leave additional comments below.

Please send returns and exchanges to:

Dog Not Gone
Returns Department
40 Dane Ave
Skowhegan, ME 04976

Return shipping costs are the responsibility of the customer. Please make sure to include your contact information (name, address, phone, email) in your package so that we may contact you if necessary.

Dog Not Gone will issue a credit for the amount of the returned item(s) within two business days of receipt. 

Exchanges

For items you wish to exchange, please follow the return instructions above, and then place a new order for the items you would like. Exchanges are handled as separate transactions. Please note shipping charges are not covered in the exchange.

Please complete the Return Form (above) and follow the shipping instructions to begin the return process.

Please contact Dog Not Gone Customer Service with any questions, 207-479-5500, Mon - Fri 8:00am - 5:00pm Eastern Time or click here to email Customer Service (need to link to online form)